USmax Announces ISO 20000:2011 Registration

USmax Corporation (USmax), an award winning IT Services Company, announced today that it has been successfully audited and certified as an International Organization for Standardization (ISO) 20000:2011 Company. USmax registered and certified Service Management System (SMS) will provide continuous improvements, increasing resource efficiencies, deliverables quality, and enhanced customer satisfaction.

“Our commitment to standardization and delivering consistent quality across all federal and commercial programs is further exemplified by this achievement. In connection with USmax’s already existing investments in ISO 9001 and CMMI, we will now look forward to the adoption of ISO IEC 27001 in the near term. We will continue to invest in our infrastructure, people, and processes to achieve our customer quality objectives,” said USmax Vice President – Sae Pak.

About ISO/IEC 20000
ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.