Print
Email
Small Disadvantaged Business (SDB)
ISO 9001:2008 Registered
ISO 20000:2011 Registered
ISO 27001:2013 Registered
CMMI-SVC Level 2 Appraised
ITIL ver.3.0

>
>
Our Quality Philosophy

Our Quality Philosophy

USmax Corporation (USmax) is an ISO 9001:2008 registered, ISO 20000:2011 registered, ISO 27001:2013 registered, and CMMI-SVC Level 2 appraised Information Technology (IT) and Management Consulting firm. Our Quality Management System (QMS) contains specific processes and procedures that enable us to consistently deliver high quality across all our customers. It is our policy to ensure all projects conducted at USmax for its customers are efficiently evaluated for compliance with processes and standards. Our objective is to deliver a quality service to our customers in a timely and cost-effective manner, meeting and exceeding all customer expectations and requirements.

In meeting this policy, we will:


  • Objectively evaluate the adherence to USmax and customer policies and procedures for each project

  • Objectively evaluate work products and services against applicable descriptions and standards

  • Document non-compliance issues and ensure they are addressed

  • Provide timely communication to customer, project staff, and management on evaluation results and progress on resolving any identified issues

  • Strive to exceed customer quality objectives

        

Follow us:
USmax on Facebook!
USmax on LinkedIn!
USmax on Twitter!